FAQ
Straight answers before you start.
A few common questions about how Al Mizan works and what to expect.
Clear guidance
Local RAK support
01Are you a government authority?+
No. Al Mizan is an independent typing and documents clearing center. We help prepare applications and documents, while approvals, eligibility, fees and processing times are controlled by the relevant authorities.
02Can I send documents on WhatsApp before visiting?+
Yes. Sending clear photos first can help us identify the service and common missing documents before you come to the office.
03Do you support Arabic and Urdu?+
Yes. The website and customer guidance can be used in English, Arabic and Urdu.
04Can you guarantee approval or a processing time?+
No. We can help with preparation and guidance, but decisions and timelines belong to the relevant authority or third-party provider.
05Where are you located?+
Al Mizan is on Al Manama – Ras Al Khaimah Road in Al Nakheel, Ras Al Khaimah. Use the map button on this website for navigation.